Office Hours
Insurance Products Offered
Auto, Homeowners, Condo, Renters, Personal Articles, Business, Life, Health
Other Products
Banking, Mutual Funds, Annuities
Jonah McDonough
Office Hours
Address
Saint Joseph, MI 49085-1866
Across from Dickinson Stadium
Would you like to create a personalized quote?
Would you like to create a personalized quote?
Office Info
Insurance Products Offered
Auto, Homeowners, Condo, Renters, Personal Articles, Business, Life, Health
Other Products
Banking, Mutual Funds, Annuities
Office Info
Simple Insights®
How to clean gutters and downspouts safely
How to clean gutters and downspouts safely
Regular gutter cleaning may help you avoid expensive repairs to your home and yard. Learn how to clean gutters safely.
Home buying myths busted
Home buying myths busted
Whether you've never owned a home or you're an experienced home buyer, don't let these common home buying myths deter you from finding the right home for you.
Car maintenance tasks you can do yourself
Car maintenance tasks you can do yourself
To combat auto repair costs that keep climbing, some auto maintenance can be done at home. Here are ones that are usually do-it-yourself.
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Viewing team member 1 of 4
Lucie Whitlow
Customer Service Representative
License #20065036
Lucie is a friendly and approachable Customer Care Specialist at State Farm, combining 25 years of experience in broadcasting with 10 years as a Certified Dementia Practitioner. Known for her dedication to customer satisfaction, she stays with a task until it is completed to the highest standard, ensuring that every customer feels valued and understood.
Licensed in property and casualty in both Indiana and Michigan, Lucie is recognized for her patience, determination, and strong problem-solving abilities. She listens actively to customer needs and stays committed to finding tailored answers, ensuring a positive and fulfilling experience. Her ability to remain calm under pressure and dedication to task completion reassures customers that their needs are in capable hands.
Lucie has been a leader in community initiatives focused on historic preservation, grant writing, and university level and senior care Experiential Learning. She is passionate about preserving local heritage and has directed various programs that promote community engagement and education. Through grant writing, she has successfully secured funding for initiatives that enhance community resources and support learning opportunities for residents of all ages.
In her free time, Lucie is passionate about nurturing children and helping them build self-esteem. She has led programs that support youth development, fostering an environment where children can discover their strengths and gain confidence. She also enjoys exploring genealogy, initiating architectural preservation, and heirloom gardening.
Viewing team member 2 of 4
Samantha Smith
Customer Service Representative
License #20125255
Hi! I’m Samantha, and I’m glad to be a part of Jonah’s team here at State Farm where we help protect our customers and our local community!
I joined the State Farm family in 2021 and have since developed a deep understanding of insurance products and services. My background in finance, business and customer service has equipped me with the skills necessary to assist our customers effectively. I am licensed in property, casualty, life and health.
In my free time I am an avid reader and enjoy many genres. Some of my favorite books are the Harry Potter and Throne of Glass series. Crafting and scrapbooking are other hobbies I enjoy along with spending time with my husband, family and friends. On the weekends during football season, you will find me cheering on my two favorite teams, the Michigan Wolverines (GO BLUE) and Denver.
I am here to help you with your insurance needs. Feel free to reach out to me! Let’s work together to protect what matters most to you!
Viewing team member 3 of 4
Ben Farac
License #21061328
Hello! My name is Ben Farac, and I am proud to be a part of the team at State Farm, where we strive to provide exceptional service and support to our customers. With over 1 year of experience in the insurance industry, I am dedicated to helping individuals and families protect what matters most to them.
I joined the State Farm team in January of 2024 and have since developed a passion for helping customers navigate their insurance needs. My focus includes auto, home, and life insurance, and I work closely with our customers to create personalized coverage plans that fit their unique situations.
I hold a degree in Secondary English Education from Western Michigan University, which has equipped me with the knowledge and skills to assist our customers effectively. I continuously seek to expand my knowledge through ongoing training and professional development.
I believe in giving back to the community that has given me so much. I am actively involved in local choirs, musicals, and other community events where I contribute my time and skills to make a positive impact.
Outside of work, I enjoy cooking, such as barbecue and Keto-friendly meal prep. I love spending time with my family and friends.
At Jonah McDonough State Farm, we prioritize our customers' needs and work diligently to provide the correct coverage and support possible. I am here to answer any questions you may have and help you find the right insurance policies specifically for you.
Viewing team member 4 of 4
Steve Hicks
License #21427461
Steve Hicks is thrilled to be a part of the State Farm team in his first year as an Insurance Account Representative. A lifelong resident of Southwest Michigan, Steve has a deep appreciation for the community and is dedicated to contributing to its growth and well-being.
Steve is licensed in Property and Casualty, as well as Life and Health Insurance. His goal is to provide customers with the knowledge and support they need to make informed insurance decisions that protect what matters most to them.
Outside of work, Steve is a big sports fan and loves to follow his favorite teams. He also has a passion for music, whether it’s attending live concerts or playing his favorite tunes at home. On weekends, you can often find him taking walks along the bluff with his wife and their adorable Golden Doodle, Maxwell, enjoying the beautiful views that Southwest Michigan has to offer.
With a commitment to exceptional service and a genuine desire to help others, Steve is here to guide you through your insurance options. Whether you’re looking for auto, home, life, or health insurance, Steve is ready to provide personalized support that meets your unique needs.
Feel free to reach out to Steve with any questions or to schedule a consultation. He looks forward to serving you and helping protect your future!