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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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tadow davis

August 21, 2024

5  out of  5
rating by tadow davis
"Great"
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Stalin Decruz

May 1, 2024

1  out of  5
rating by Stalin Decruz
"Bills keeps increasing every 6 months, even if you keep clean driving record.."
We responded:
"Hi Stalin, I think you may be reviewing the wrong agency, because you are not one of our customers. Kindly remove the review since you are affecting a business you don’t interact with. While your driving record certainly impacts your rates, everyone’s claims also affects rates. Again, though, your name is not one of our customers, so please remove this erroneous review. "
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Karen Lynch

March 26, 2024

2  out of  5
rating by Karen Lynch
"They were great when I signed up 3 years ago. Now, you can call day after day and no one answers the phone. You get a call back hours later. Honestly, if I needed them, I don't think they would be there for me. I've been a state farm customer over 20 years. This is the only office where no one picks up the phone."
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John Kooz

March 1, 2024

5  out of  5
rating by John Kooz
"Samantha McCurdy's Professionalism and Assistance My family has been a State Farm customer for over 20 years.  I am writing to communicate my recent appreciation of the professionalism and assistance of State Farm Client Care Specialist, Samantha McCurdy. With her intelligent and cheerful demeanor, you really get the believable impression that Samantha is genuinely not just eager to - but skilled in helping you.  Samantha utilizes tremendous professionalism in saving you money on insurance and simultaneously assisting you with the best policy details.  She recognized what was more comfortable for me for our communication (email and phone).  She assisted my understanding of the actual, mathematical, financially money-saving best way to go.  As A result, my home insurance has become drastically less expensive and I have actually more coverage now, other than before working with Samantha! Thank you, Samantha, for your professionalism with saving me money and, overall, assistance with my insurance."
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Jordan Bushert

December 15, 2023

1  out of  5
rating by Jordan Bushert
"Don't call, waste of time. Quoted me at $300 a month but I pay $130 through Esurance."
We responded:
"Hi Jordan, this review is based on a single courteous five-minute conversation we had with you. We don't have any records of you ever being our customer. Many individual factors go into a person's insurance rate. While the numbers you listed are not correct, we are glad that you have an affordable rate with your current carrier. Your frustrations are based solely on your individualized price, which is not indicative of our agency and doesn't reflect our amazing team. We hope that you are able to re-evaluate your rating and possibly remove it if you are so inclined. Either way, all the best. -Jonah"
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Stacy P

August 9, 2023

5  out of  5
rating by Stacy P
"Lucy is quite the gem to be greeted by! Thank God for ALL good girls like her an 😇"
We responded:
"We agree, Lucie rocks!! Thanks Stacy!"
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Connie Green

November 3, 2022

5  out of  5
rating by Connie Green
"Just adopted Jonah and his staff as our new State Farm Insurance agent. Very impressed with his warm personable friendliness and sharp professionalism. He gave us a thorough review of our policies making suggestions and saving us money. Absolutely would highly recommend him for insurance needs."
We responded:
"Thanks Connie! Great to meet you today! -Jonah"
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Aaron Carlisle

September 27, 2022

5  out of  5
rating by Aaron Carlisle
"Kind and friendly staff"
We responded:
"Thanks so much Aaron! - Jonah"
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Katie Trumbley

July 29, 2022

5  out of  5
rating by Katie Trumbley
"The staff was knowledgeable and helpful in arranging several types of insurance for me and my husband"
We responded:
"Thanks Katie! We love helping people with their insurance :) -Jonah"
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Allie Grall

July 29, 2022

5  out of  5
rating by Allie Grall
"Friendly staff and great service! We work with Scott and he has been so helpful and responsive with all of our requests!"
We responded:
"Scott is the man! Thanks Allie! -Jonah"
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Noah Boone

July 29, 2022

5  out of  5
rating by Noah Boone
"Wonderful people and a great team ready to help to help with your insurance needs!"
We responded:
"A great team indeed :):)"
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Tamara Shenenberger

July 29, 2022

5  out of  5
rating by Tamara Shenenberger
"Ashley Wisdom was pleasant and honest while helping me to save a tremedous amount on my premium cost while keeping my coverage great."
We responded:
"Glad Ashley was able to help save you some money on your insurance! Thanks! -Jonah"
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Trenton Mcconnell

July 29, 2022

5  out of  5
rating by Trenton Mcconnell
"I moved from Ohio to Michigan. The agent Scott Olson helped me transfer everything over flawlessly without missing a beat. Very kind and helpful. 10/10 service thank you!"
We responded:
"That’s great to hear Trenton! Welcome to Pure Michigan! -Jonah"
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Jill Boone

July 29, 2022

5  out of  5
rating by Jill Boone
"Everyone is so friendly!"
We responded:
"Especially Mr. Noodleman!"
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Scott Olson

July 29, 2022

5  out of  5
rating by Scott Olson
"5/5 👍🏼👍🏼 10/10"
We responded:
":):)"
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Brooke Williams

July 28, 2022

5  out of  5
rating by Brooke Williams
"Jonah and his team is beyond amazing! I have had the pleasure of speaking with Ashley about changes and add ONS and she helped me save over 150$ on my car insurance and I switched to full coverage! Samantha also is great to speak with! She is very quick to return my phone calls and makes sure to remind me when I have things due well before the time they are do! I am very forgetful sometimes and appreciate the extra time they take to make sure I have everything I need to keep my insurance in good standing and up to date on my end. Both Ashley and Samantha are also very knowledgeable and quick to answer all questions I have!"
We responded:
"Glad you’ve had a great experience with Ashley and Samantha! Thanks for your kindness! -Jonah"
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Katie Housam

July 22, 2022

5  out of  5
rating by Katie Housam
"Great to work with!!!"
We responded:
"Thanks so much Katie! -Jonah"
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Tom Lamb

July 22, 2022

5  out of  5
rating by Tom Lamb
"Lucie Thanks for the great customer service"
We responded:
"Lucie rocks! Thanks Tom! -Jonah"
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Judy Brown

July 20, 2022

5  out of  5
rating by Judy Brown
"Wonderful service by Scott Olson! Very detailed and responsive to our needs!"
We responded:
"Scott is the man! Thanks for your kind words! -Jonah"
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Erich Kirchner

July 20, 2022

5  out of  5
rating by Erich Kirchner
"I truly appreciate Jonah McDonough's State Farm Insurance office. I work with Scott Olson, who is awesome! Not only is he professional and very timely with all of his responses, he saved me a lot of money on both my home and auto insurance policies. He also helped my son and his girlfriend find a great deal on their auto insurance, saved over $300/month for one of their policies! I am very happy to have met Scott and feel completely confident that my home and autos are covered. They provide great service and peace of mind!"
We responded:
"We agree, Scott IS awesome! SO happy he was able to help you and your fam with your insurance policies! -Jonah"
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Mirjeta Asanoska

July 20, 2022

5  out of  5
rating by Mirjeta Asanoska
"Scott, thank you for the great rate and service!"
We responded:
"Thanks for your kind words towards Scott! -Jonah"
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Samantha McCurdy

July 20, 2022

5  out of  5
rating by Samantha McCurdy
"I love my insurance company! Very happy with my agent Jonah and his awesome, friendly team!"
We responded:
"We love you too Samantha! ;)"
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Shanita Richard

July 19, 2022

5  out of  5
rating by Shanita Richard
"Since day 1 they have kept the some energy also helpful always smiling an they do call backs also keep their word which is very important now days"
We responded:
"Thanks for your kind words Shanita! We love being your insurance agency! -Jonah"
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Cait Johnson

July 12, 2022

5  out of  5
rating by Cait Johnson
"Great customer service. Positive attitudes, great with customers."
We responded:
"Appreciate the kind words Cait! -Jonah"
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Donnie Johnson II

July 12, 2022

5  out of  5
rating by Donnie Johnson II
"Great rates. Great customer service. Friendly attitudes. High Recommend. Wish I could rate higher than 5 stars."
We responded:
"Thanks so much Donnie! We’ve got great people here helping with various insurance needs. -Jonah"